+## Important note regarding bug reporting
+If you think have found a bug, please report it clearly. Yasnippet
+does have (lots of) bugs and your reports are very valuable. Here's
+a [great example](https://github.com/capitaomorte/yasnippet/issues/318)
+of a bug report. It has everything needed for a sucessfull analysis and
+speedy resolution:
+
+*Before* reporting try to reproduce the bug **without** your usual
+`.emacs` (or whatever startup file you use). Do so either by starting
+emacs from the command line with the `-Q` switch, or by temporarily
+moving away your `.emacs` and creating a new smaller one just for
+reproducing the bug. Paste that file in your bug report. Paste any sequence
+of relevant shell commands before you launch Emacs.
+
+*Then*, describe steps taken to reproduce from an
+end-user perspective. Try to be as unambiguous as possible.
+
+Also, don't forget to state the Emacs version (use `M-x emacs-version`) and
+the yasnippet version you are using (if using the latest from github,
+do `git log -1` in the dir).
+
+Any more info is welcome, but don't just paste a backtrace or an error
+message string you got. I'm not saying your analysis might not be
+useful but following the instructions above immediately gives me a
+clear picture of what is happening.
+
+There is also a [YASnippet google group][forum]. I will keep the group
+open for reference and for discussion among users, unfortunately I
+can't guarantee a timely response, so maybe creating a github issue
+clearly marking your intent (user support/bug/feature request).
+
+Finally, thank you very much for using YASnippet!